Terms and Conditions
Terms and Conditions
1. Definitions
"Operator" means Storage Grid, trading as set out in the Schedule. "Customer" means the person or business named in the Schedule. "Container" means the storage container identified in the Schedule. "Goods" means the Customer's property stored in the Container. "Site" means the location identified in the Schedule.
2. Grant of licence
The Operator grants the Customer a personal licence to store Goods in the Container from the Licence start date, for the Minimum term and thereafter on a rolling basis until ended in accordance with clause 3.
3. Term, renewal and ending the Agreement
After the Minimum term, this Agreement continues on a rolling basis until either party gives the other the Notice period set out in the Schedule, in writing, to end it. The Operator may end this Agreement immediately on written notice if the Customer is in breach of clause 7 (prohibited goods) or is more than [30] days in arrears with the fees.
4. Fees, payment and price changes
The Customer will pay the Monthly fee as set out in the Schedule, by [standing order / direct debit / card], in advance. The Operator may increase the Monthly fee by giving at least [30] days' written notice; the increase takes effect from the next payment date after the notice period ends.
5. Deposit
The Customer will pay the refundable deposit set out in the Schedule before the licence start date. The Operator may deduct from the deposit any sums properly owed under this Agreement, including unpaid fees, cleaning costs, or costs of removing and disposing of abandoned Goods. Any balance is returned within [14] days of the Container being vacated and returned in a clean, undamaged condition.
6. Access
The Customer may access the Container during the Access hours set out in the Schedule, subject to site rules and any temporary restrictions the Operator reasonably imposes for safety, security or maintenance, with notice where practicable.
7. Use of the Container and prohibited goods
The Customer must not store any of the following in the Container:
- Illegal goods, or goods intended for use in connection with illegal activity
- Firearms, ammunition or explosives
- Flammable, combustible, corrosive, toxic or otherwise hazardous materials, including fuel, gas canisters and fireworks
- Perishable or organic items, or livestock/animals
- Clinical or biological waste
- Off-road motorbikes, quads/ATVs, or other unregistered/untaxed vehicles
- Cash, currency, or items of exceptional or irreplaceable value (e.g. original artwork, jewellery above a nominal value, important original documents) unless separately agreed in writing
- Any Goods the Customer does not own or is not entitled to store
The Customer must not use the Container for any unlawful purpose, as a workshop or place of business occupation, or for living accommodation.
8. Insurance
The Operator does not insure the Customer's Goods. The Customer is responsible for arranging their own insurance for the full value of the Goods for the duration of storage. The Operator strongly recommends the Customer confirms cover before storing any Goods of significant value.
9. Operator's liability
The Operator will take reasonable care of the Site and Container but is not liable for loss of or damage to Goods except where caused by the Operator's negligence or breach of this Agreement, and then only up to a maximum of £[cap amount] per claim, unless a higher figure is agreed in writing. Nothing in this Agreement excludes liability for death or personal injury caused by negligence, or for fraud.
10. Right to withhold goods for non-payment (lien)
If fees remain unpaid for more than [30] days, the Operator may restrict the Customer's access to the Container until the account is brought up to date. If fees remain unpaid for more than [60] days, the Operator may exercise a lien over the Goods and, following the notice procedure required by the Torts (Interference with Goods) Act 1977 (or successor legislation), sell the Goods and apply the proceeds towards the sums owed, accounting to the Customer for any surplus.
11. Ending the Agreement and removal of Goods
On the Agreement ending for any reason, the Customer must remove all Goods and return the Container in a clean and undamaged condition by the end of the notice period. If Goods are left beyond [14] days after the Agreement ends, the Operator may treat them as abandoned and dispose of them, after making reasonable efforts to contact the Customer, and may charge the Customer the reasonable cost of removal and disposal.
12. Assignment
The Customer may not assign, sub-let or share the Container or this Agreement with any third party without the Operator's prior written consent.
13. Site rules and variations
The Customer must comply with any reasonable site rules notified from time to time. The Operator may vary this Agreement or the site rules on reasonable written notice, except that fee increases are governed by clause 4.
14. Data protection
Each party will handle personal data provided under this Agreement in accordance with UK data protection law. The Operator's use of the Customer's personal data is described in its privacy notice, available on request.
15. Force majeure
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control.
16. Notices
Notices under this Agreement must be given in writing by email or post to the addresses set out in the Schedule (or as updated in writing) and are treated as received on the next business day.
17. Entire agreement and governing law
This Agreement (including the Schedule) is the entire agreement between the parties regarding storage of the Goods and replaces any prior discussions. It is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.